Policies
Care Needs Policies On Customer Satisfaction And Protection Of Rights
Welcome to the Care Needs policies page. We hope this page will be helpful to you in terms of understanding your rights. Please take a few moments to browse through our Easy-Read documents about your rights and privacy. You may also fill out our feedback and complaints form if you would like to tell us about your experience with the Care Needs team.
We Take Our Responsibilities Seriously
How are we doing? Have we answered all your questions and dealt with your situation in a satisfactory way? If so, we’d love to hear your feedback. If you have a complaint, we need to know about it too so that we can improve our service to you. Care Needs is serious about delivering NDIS and aged care services that go beyond expectation in terms of quality and customer satisfaction because your wellbeing matters to us.
Begin Your Journey With Us
Call us today with your support enquiries or hop over to our referrals page to refer someone you care about. Our team members are ready to answer any questions you may have.
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Contact Us
Contact
Phone:
Head Office:
1405 Ferntree Gully Road
SCORESBY VIC 3179
ABN:
45627351464
NDIS Registration:
4-433J-1086
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Care Needs respects diversity in all its forms. We would like to acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are committed to supporting the Aboriginal and Torres Strait Islander children and young people to connect to their cultures, countries and communities.