OUR STORY

All About The
Care Needs Family

Care Needs was made possible by Fleur and Grigoria, who have experience in the disability sector spanning over 25 years. Fleur’s background is in complex behaviour, including working in a locked-down facility that housed people with an intellectual disability from within the prison system. She has also worked in a house for non-verbal autistic people. Due to her commitment and ongoing support, the boys in her care were able to go home for the weekend and their behaviour improved considerably. She also has two nephews who are autistic. 


Grigoria’s brother is an NDIS participant with both physical and psychosocial issues and she is one of his primary carers. Our Head of Support Coordination, Sam, has two boys with autism (ages 12 and 14) and both are on NDIS support packages. Because of this lived experience, she is passionate about providing support coordination that is exactly matched to your needs. Backed by this down-to-earth team, we live by our company motto of compassion, support and understanding, hoping to deliver support services to you that will make a meaningful difference in your life and your family.

Respect

We always have the highest respect for the people in our care. With us, you are treated like family, with compassion and dignity. We respect your choice and control over your supports.

Passion

We’ve experienced life with disability in our homes through caring for our loved ones, so we have an undying passion to care for those who need assistance from a supportive team.

 Commitment

We’re committed to improving your life. From the onset, we match you with a support worker who is well-suited to your personality so you have a sense of familiarity throughout the journey.

What Sets Us Apart

We Are Registered For Restrictive Practices


We are qualified to manage challenging behaviours with restrictive practices. Care Needs can assist you and your loved ones if you have this specialist need. We are fully registered and experienced to deal with sensitive situations in the most professional way. In any scenario, we guard the safety and human rights of all our valued participants.


We Are Well Connected In The Community


With over 25 years of experience between us, our team can offer you invaluable resources when it comes to information and support. This is because we have an extensive network of contacts in the disability sector that we’ve built up over the years and have come to trust. We can refer you to a qualified, reputable specialist in our network if you have a special requirement.

Colin's Story

My name is Colin, and I lost my leg in 2021, I spent many months in rehab coming to terms with losing my leg and realising I would need to rely on other people to help me.


Careneeds was recommended to me, and from the first moment I spoke with Kathy, she put me at ease and reassure me that Careneeds and the team would do everything in their power to help and reach all my goals.

I have support workers assisting me seven days a week, all my support workers give me support and encouragement in everything I do. When I was released from rehab the professionals said there was a very good chance that I may not be able to use a prosthetic leg. With the encouragement of the support workers, the Careneeds team and the team at Physio, I am now using my prosthetic leg and becoming more independent every day.


The support workers are professional, they treat me with kindness and respect, and they have all helped me to get where I am today.


I was admitted to the hospital a few months ago and Fleur and Kathy were the first ones to contact me and check in on me, the support I had after I was released from the hospital was above and beyond what I ever expected from a Service provider.


In times of stress and feeling low Kathy is always there to support me after hours.


I have a wonderful support team around me and recently Sam my support coordinator has taken me on to get my home modifications organised and to build up my continuing independence. In the short time, Sam has been my support coordinator she has assisted me in so many ways.


Having a service provider like Careneeds you are getting attention to detail; the staff will do everything in their power to assist you and Taylor your support to suit your needs. Careneeds provided support workers who suited my disability needs and my wiliness to be independent.


With Careneeds continuing support I know I will improve every day.


- Colin

Colin's Story

My name is Colin, and I lost my leg in 2021, I spent many months in rehab coming to terms with losing my leg and realising I would need to rely on other people to help me.


Careneeds was recommended to me, and from the first moment I spoke with Kathy, she put me at ease and reassured me that Careneeds and the team would do everything in their power to help and reach all my goals.

I have support workers assisting me seven days a week, all my support workers give me support and encouragement in everything I do. When I was released from rehab the professionals said there was a very good chance that I may not be able to use a prosthetic leg. With the encouragement of the support workers, the Careneeds team and the team at Physio, I am now using my prosthetic leg and becoming more independent every day.


The support workers are professional, they treat me with kindness and respect, and they have all helped me to get where I am today.


I was admitted to the hospital a few months ago and Fleur and Kathy were the first ones to contact me and check in on me, the support I had after I was released from the hospital was above and beyond what I ever expected from a Service provider.


In times of stress and feeling low Kathy is always there to support me after hours.


I have a wonderful support team around me and recently Sam my support coordinator has taken me on to get my home modifications organised and to build up my continuing independence. In the short time, Sam has been my support coordinator she has assisted me in so many ways.


Having a service provider like Careneeds you are getting attention to detail; the staff will do everything in their power to assist you and tailor your support to suit your needs. Careneeds provided support workers who suited my disability needs and my wiliness to be independent.


With Careneeds continuing support I know I will improve every day.


- Colin