Our Story
About The Careneeds Family
Care Needs was and is made possible by a collective group of staff with over 30 years of experience in the disability sector. Our staff have a wide range of both professional and lived experience across the Community Services and Disability Areas.
Backed by this down-to-earth team, we live by our company motto of compassion, support, and understanding, and we hope to deliver support services that will make a meaningful difference in your life and your family's.
At Care Needs, we understand that every person’s journey is unique. That is why we take the time to listen, build genuine connections, and tailor our support to suit individual goals, preferences, and day-to-day needs. We believe that quality care is built on trust, respect, and consistency, and we are committed to creating a safe and supportive environment where people feel valued and empowered.
Our approach is centred on supporting people to live with greater confidence, independence, and dignity. Whether assistance is needed with everyday activities, community participation, or navigating life’s changing circumstances, our team is dedicated to providing practical, flexible, and compassionate support. We are proud to stand alongside individuals and families as trusted partners in care.
More than anything, we are driven by a genuine desire to make a positive difference in the lives of the people we support. By combining experience, empathy, and a person-centred approach, Care Needs continues to build meaningful relationships and deliver services that reflect the values at the heart of everything we do. We are here to support, encourage, and walk alongside you every step of the way.
RESPECT
We always have the highest respect for the people in our care. With us, you are treated like family, with compassion and dignity. We respect your choice and control over your supports.
PASSION
We’ve experienced life with disability in our homes through caring for our loved ones, so we have an undying passion to care for those who need assistance from a supportive team.
COMMITMENT
We’re committed to improving your life. From the onset, we match you with a support worker who is well-suited to your personality so you have a sense of familiarity throughout the journey.
What Sets Us Apart
We are qualified to manage challenging behaviours with restrictive practices. Care Needs can assist you and your loved ones if you have this specialist need. We are fully registered and experienced to deal with sensitive situations in the most professional way. In any scenario, we guard the safety and human rights of all our valued participants.
With over 25 years of experience between us, our team can offer you invaluable resources when it comes to information and support. This is because we have an extensive network of contacts in the disability sector that we’ve built up over the years and have come to trust. We can refer you to a qualified, reputable specialist in our network if you have a special requirement.
Colin's Story
My name is Colin, and I lost my leg in 2021, I spent many months in rehab coming to terms with losing my leg and realising I would need to rely on other people to help me.
Careneeds was recommended to me, and from the first moment I spoke with Kathy, she put me at ease and reassured me that Careneeds and the team would do everything in their power to help and reach all my goals.
I have support workers assisting me seven days a week, all my support workers give me support and encouragement in everything I do. When I was released from rehab the professionals said there was a very good chance that I may not be able to use a prosthetic leg. With the encouragement of the support workers, the Careneeds team and the team at Physio, I am now using my prosthetic leg and becoming more independent every day.
The support workers are professional, they treat me with kindness and respect, and they have all helped me to get where I am today.
I was admitted to the hospital a few months ago and Fleur and Kathy were the first ones to contact me and check in on me, the support I had after I was released from the hospital was above and beyond what I ever expected from a Service provider.
In times of stress and feeling low Kathy is always there to support me after hours.
I have a wonderful support team around me and recently Sam my support coordinator has taken me on to get my home modifications organised and to build up my continuing independence. In the short time, Sam has been my support coordinator she has assisted me in so many ways.
Having a service provider like Careneeds you are getting attention to detail; the staff will do everything in their power to assist you and tailor your support to suit your needs. Careneeds provided support workers who suited my disability needs and my wiliness to be independent.
With Careneeds continuing support I know I will improve every day.
- Colin
Get In Touch
Call us to talk through your support options, or use our referrals page if you're contacting us on someone else's behalf. We're easy to talk to and happy to help.
Address
1405 Ferntree Gully Road
SCORESBY VIC 3179
Phone
EMAIL US
CONTACT
Phone:
Head Office:
1405 Ferntree Gully Road
SCORESBY VIC 3179
QUICKLINKS
NDIS Registration:
4-433J-1086
Careneeds respects diversity in all its forms. We would like to acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are committed to supporting the Aboriginal and Torres Strait Islander children and young people to connect to their cultures, countries and communities.
We are proud to serve Melbourne’s south eastern and eastern suburbs, including Cardinia, Casey, Greater Dandenong, Kingston, Bayside, Glen Eira, Stonnington, Monash, Frankston, Boroondara, Manningham, Whitehorse, Maroondah, Knox, the Yarra Ranges and the Mornington Peninsula.
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